Customer Feedback from Joe – 8/17/2015
Steven,
Received your voice mail Saturday and immediately pulled the seat (I had already re-installed the old seat cover and put the seat back in the Tahoe). Worked like a charm! I’ve watched your install video at least a half dozen times and missed that bit about the additional twist… my bad. That little paper you mentioned would have helped… being an old mechanic, I compare the new part with the old part and if there’s a difference assume there’s a problem.
Very impressed with the product and even more impressed with your customer service and follow up… did not expect such a speedy response to my troubles. I will not hesitate to recommend your shop and product to others.
Regards,
Joe
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