Great Customer Review!
John B. from Norman, OK wrote us and sent us some before and after pictures. Check it out!
“Guys, my Yukon has been a fantastic vehicle for the last 11 years and 260,000 miles – doesn’t use a drop of oil and runs great. Unfortunately 260,000 hard miles and my backside getting in and out of it left the front seats in terrible condition. I finally decided to do something about it – I retired in January so I have more time to obsess about such things. I looked at auto yards, I talked to several upholstery outfits, and did a bunch of research online. I stumbled across you folks and after chatting with one of you – I think it was Brian initially – I placed an order for both front seat kits and pad for the driver side.
I don’t work on cars very much so frankly I was a little apprehensive, but I watched you videos (a couple of times and then periodically during the work). It went just fine. I wanted to thank you VERY much for your help. I started yesterday late afternoon and had a question about the electrical, which Stephen helped me with…. A bit late I had one other question (electrical connections) and Brian gave me his cell phone and said call him if I had any problems. THAT is customer service. I managed to get finished without incident and got everything back together… I think it looks WONDERFUL!
….and I DIDN’T have to tie-wrap a lawn chair in and bring the car down to you all for help! 🙂
Stephen asked for some photos… I’m attaching a couple of before and after photos of the passenger side, which I did first. Email #2 is the driver side.
Again, THANK YOU – the material is awesome, your videos were extremely helpful – I wouldn’t have tried it without them, and most of all I appreciate your customer service and willingness to help personally. I’d recommend you all in a heartbeat. I also appreciate the story about how you started and built up the company.”
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